Fiona Mitchell, MRT(T), MA, EdD, FCAMRT

One commonality or connection we all have as members of ACMDTT is that we face constant change in our working environments. Heraclitus, a Greek philosopher (c 500 bc), is quoted as saying “change is the only constant in life”. Some people love change and others don’t. This is because we all process change differently and our response to change can vary depending on the circumstance.

As one can imagine, there has been lots of research on responses to change and Kubler-Ross developed this change model when studying the emotional response of terminally ill patients (Scire, 2007). Interestingly this has since been used to describe ones emotions through the process of any change.  And no matter how you feel about change you will probably recognize the emotions described.

(Cleverism, 2018)

One change we are all familiar with is the adoption of the single electronic record by AHS, Connect Care. No doubt many of you have moved along this continuum (which is fluid) with this change. And maybe you have regressed or move forward as more information has been shared. The important point is there is no right or wrong way to “do” change. However, understanding the process will hopefully ease the transition for any change.

Interestingly, there is a growing amount of research demonstrating that we can be unprepared for change because we are trapped by our own expertise. In other words we become too comfortable with our daily operations that we believe all is well and there is no need to change. The idiom, “if it ain’t broke, don’t fix it” comes to mind. And yet, evidence also shows that when we expose ourselves to new ways of thinking, or new points of view, we become more change-ready.

If you are interested in discovering your change management style check out the following link

In closing I leave you with a quote from Lily Leung “When in doubt, choose change.”

– Fiona


Cleverism (2018), “Understanding the Kubler-Ross Change Curve”. Retrieved from URL

Scire, P. (2007). Applying Grief Stages to Organizational Change. An attributional analysis of Kubler-Ross Model of dying. Cambridge, MA: Harvard University.

Fiona Mitchell is currently the Senior Practice Leader in Radiation Therapy for Alberta Health Services. Fiona is a Past-President of CAMRT and a long-time volunteer. She is also new to Alberta and is very impressed with the friendliness of everyone she has met at AHS.

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