Email is the main method we use to communicate with our members; however, we sometimes hear from members that they did not receive important messages we sent. There are many reasons an email might not make it into a member’s inbox, so the College has added a new “My emails” page to My Profile to provide members an alternative method to access important messages. We recommend that you periodically check this page to make sure you haven’t missed any important communications, including notices pertaining to your registration, registration change/renewal approvals, and requests for further information or documentation.

While the most important emails will now be available through My Profile, it is still necessary to ensure the email account you use is one you have consistent access to and check regularly. We strongly recommend using a personal email address rather than a work or school email address because messages we send may include sensitive information, and because large organizations often have very strict security protocols on their email servers that can block our emails before they even reach your account. It also ensures you will continue to receive emails from the College and maintain access to previous communications if you move to a different employer or take a leave of absence. Most College emails are sent from registration@acmdtt.com and communications@acmdtt.com, so please add these email addresses to your contact/safe sender list and regularly check your junk/spam/promotions folder to make sure you don’t miss any important messages.

Please see the news post about the “My emails” page for more details.