Complaints

Who can make a complaint?

Any person who believes that a medical radiation technologist (MRT) or electroneurophysiology technologist (ENP) has not provided care in a competent and professional manner can lodge a complaint to the Complaints Director of the College. The individual making the complaint can be:

  • a patient
  • a regulated member of the College
  • a former member of the College
  • another health care professional or,
  • a member of the general public

If your complaint is about the administrative processes of a facility, your complaint is not within the jurisdiction of the College.

A complaint cannot be made about a former member if two years have elapsed since the person became a former member.

Under the Health Professions Act (HPA), employers are required to report to the Complaints Director of any terminations, suspensions or resignations resulting from possible unprofessional conduct of regulated members who are providing professional services on either a full time basis, part time basis as paid or unpaid employees, consultants, contractors or volunteers.

Complaint process FAQs

Sexual Abuse and Sexual Misconduct Complaints

A health care professional is in a position of power over a patient, by virtue of having professional knowledge and skill that a patient must rely on for their well-being. In addition, they have access to patients’ personal health information.

Health care professionals must always maintain professional boundaries with their patients. They are prohibited from engaging in any form of sexual abuse or sexual misconduct as defined by law in the Health Professions Act (HPA) with a patient.

What is Sexual Abuse and Sexual Misconduct?

Sexual Abuse is defined in the Health Professions Act, as “means the threatened, attempted or actual conduct of a regulated member towards a patient that is of a sexual nature and includes any of the following conduct:

  1. Sexual intercourse between a regulated member and a patient of that regulated member;
  2. Genital to genital, genital to anal, oral to genital or oral to anal contact between a regulated member and a patient of that regulated member;
  3. Masturbation of a regulated member by, or in the presence of, a patient of that regulated member;
  4. Masturbation of a regulated member’s patient by that regulated member;
  5. Encouraging a regulated member’s patient to masturbate in the presence of that regulated member;
  6. Touching of a sexual nature of a patient’s genitals, anus, breasts or buttocks by a regulated member.”

Sexual Misconduct as defined in the Health Professions Act, “means any incident or repeated incidents of objectionable or unwelcome conduct, behaviour or remarks of a sexual nature by a regulated member towards a patient that the regulated member knows or ought reasonably to know will or would cause offence or humiliation to the patient or adversely affect the patient’s health and well-being but does not include sexual abuse.”

Do you think a health care professional regulated by the ACMDTT may have violated a boundary or otherwise engaged in sexual misconduct or abuse?

The Alberta College of Medical Diagnostic and Therapeutic Technologists (ACMDTT) is a regulatory body established under the HPA whose primary purpose is the protection of the public. The ACMDTT regulates five distinct professional groups called specialties. The five specialties are grouped under two umbrella groups:  Medical Radiation Technologists and Electroneurophysiology Technologists.

Medical Radiation Technologists consist of four specialties.  To find out more about each specialty of Medical Radiation Technologists, click below.

Electroneurophysiology Technologists consist of one specialty.  To find out more about Electroneurophysiology Technologists, click below.

We recognize that coming forward with a complaint about sexual abuse or misconduct can be very difficult. If you believe your health care professional may have crossed a sexual boundary, we urge you to contact us at 780.487.6130 or submit a written complaint to ComplaintsDirector@acmdtt.com.

How to submit a complaint?

  • must be submitted in writing addressed to the Complaints Director
  • must name the individual and be signed by the person lodging the complaint,
  • must provide a detailed description of the events that occurred, including dates, time and location of alleged event,
  • must provide any other information or documents that support the complaint.

Fill out the Complaint Reporting form .pdf / fillable.pdf

Submit complaint to:

Complaints Director
ACMDTT
Suite 800, 4445 Calgary Trail
Edmonton AB T6H 5R7

You will be advised within 30 days of receipt of the complaint as to action being taken.  Please note that depending on the complexity of the complaint, the process may take several months.

Attending Hearings

Under the Health Professions Act, a hearing is open to the public unless the hearing tribunal directs that it be closed. If you are interested in attending a hearing, you must pre-register by contacting ahislop@acmdtt.com.

Attendees are observers and will have to subscribe to the guidelines.  Please click the following link:  Disciplinary Hearings Open to the Public_Meeting Guidelines

Decisions of the ACMDTT Hearing Tribunal

Information about  complaints received by the College is confidential unless sent to a formal disciplinary hearing. Under the Health Professions Act(HPA), the Registrar:

  • Must release certain information when a regulated member’s practice permit is 1) revoked, 2) suspended, or 3) restricted with conditions.
  • Can publish or distribute information about any discipline hearing not held in private to ensure transparency and accountability to the public.

These are the decisions the ACMDTT Hearing Tribunal:

2017